Privacy Policy —
How jeedbaji Protects Your Data

1. Information We Collect

jeedbaji collects personal information through several channels: directly from you when you register an account or interact with our platform, automatically through your use of the website, and from third-party service providers where necessary to verify your identity or process payments. The categories of personal information we collect are described in detail below.

1.1 Registration & Account Information

When you create an account on jeedbaji, we collect the following information:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (to verify that you are 18 years of age or older)
• Residential address in Bangladesh (street, area, city, district)
• Mobile phone number registered with a Bangladeshi network operator
• Email address
• Username and hashed password (we never store passwords in plain text)
• Preferred currency (Bangladeshi Taka — ৳ BDT)

1.2 KYC Identity Verification Documents

To comply with our legal obligations and prevent fraud and underage gambling, jeedbaji requires identity verification before processing withdrawals and in other circumstances. The documents we may collect include:

• A copy of your National Identity Card (NID) issued by the Bangladesh Election Commission
• A copy of your valid Bangladesh passport (biometric or machine-readable)
• Proof of residential address (utility bill, bank statement, or official correspondence dated within 90 days)
• Payment method verification (screenshot or confirmation of your bKash, Nagad, Rocket, or Upay mobile wallet)
• A selfie photograph holding your identity document, where required by our verification team

1.3 Financial & Transaction Data

We collect and retain records of all financial transactions conducted through your jeedbaji account, including deposit amounts, withdrawal requests, payment method details (mobile wallet numbers, partial bank account references), transaction timestamps, and transaction outcomes. We do not store full payment card numbers on our servers; card transactions are processed by PCI-DSS compliant third-party payment processors.

1.4 Gameplay & Betting Data

jeedbaji records your gameplay activity, including games played, bets placed, bet amounts, game outcomes, session durations, and bonus usage. This data is used to calculate responsible gaming metrics, detect unusual betting patterns, resolve disputes, and improve our service offering.

1.5 Technical & Device Data

When you access jeedbaji, our systems automatically collect certain technical information including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited within the platform, time spent on each page, and error logs. This information is used for platform security, fraud detection, performance optimisation, and analytics.

1.6 Communications Data

We retain records of communications between you and jeedbaji, including customer support chat transcripts, email correspondence, and any feedback or complaint submissions. These records are used to resolve disputes, improve customer service quality, and maintain compliance records.

2. How We Use Your Information

jeedbaji processes your personal information for specific, legitimate purposes directly related to the operation of our platform and compliance with our legal obligations. We do not use your personal data for purposes that are incompatible with those stated here without first seeking your consent.

2.1 Marketing Communications

jeedbaji will only send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal offers, and new game releases if you have explicitly opted in to receive such communications. You may withdraw your consent at any time by contacting support@jeedbaji or updating your notification preferences in your account settings. Withdrawal of marketing consent does not affect your ability to use the platform or receive essential transactional notifications.

2.2 Automated Decision-Making

jeedbaji uses automated systems for fraud scoring, responsible gaming risk assessment, and account security monitoring. These systems analyse patterns in account behaviour and transaction data to flag potentially problematic activity. Where an automated decision has a significant impact on your account (such as a withdrawal hold or account restriction), you have the right to request human review of that decision by contacting our support team.

3. Data Sharing & Third Parties

jeedbaji does not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. We share your personal data only in the specific, limited circumstances described in this section, and only with parties who are contractually obligated to handle your data securely and in accordance with applicable data protection standards.

3.1 Payment Service Providers

To process your deposits and withdrawals, jeedbaji shares the minimum necessary financial information with our authorised payment partners, including bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and other payment processors. These providers receive only the data required to authenticate and complete your transaction. They are not permitted to use your data for any purpose beyond processing your payment.

3.2 Identity Verification Partners

jeedbaji works with trusted identity verification service providers to authenticate KYC documents and confirm player identities. These partners process your identity documents and verification data solely for the purpose of completing the KYC check and are bound by strict data handling obligations equivalent to our own standards.

3.3 Game Technology Providers

Games on jeedbaji are powered by third-party developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited session data (such as an anonymised session token) to facilitate game loading and result certification. They do not receive your full personal profile, financial data, or KYC information.

3.4 Legal and Regulatory Disclosure

jeedbaji may be required to disclose your personal information to government authorities, law enforcement agencies, financial intelligence units, or courts when required to do so by applicable law, court order, or binding regulatory directive. In such cases, we will disclose only the specific information required and will notify you of the disclosure where we are legally permitted to do so.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jeedbaji's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the acquiring entity will be required to honour this Privacy Policy or provide you with a materially equivalent level of data protection.

4. Cookies & Tracking Technologies

jeedbaji uses cookies and similar tracking technologies to enable core platform functionality, remember your preferences, maintain your session security, and analyse how players interact with the platform. This section explains what cookies we use and what each category does.

4.1 What Are Cookies?

Cookies are small text files that a website places on your device when you visit it. They allow the website to recognise your device on subsequent visits, remember your preferences, and maintain session state across page loads. Cookies are not executable programs and cannot access other files on your device.

4.2 Categories of Cookies Used by jeedbaji

4.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that disabling strictly necessary or security cookies will prevent jeedbaji from functioning correctly and may prevent you from logging into your account. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

4.4 Local Storage & Session Storage

In addition to cookies, jeedbaji may use browser local storage and session storage to cache game assets, store your session preferences, and maintain game state during an active session. This data is stored locally on your device and is not transmitted to our servers independently of your session.

5. Data Security & Retention

jeedbaji implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security posture is reviewed and updated regularly to reflect evolving best practices in data protection.

5.1 Technical Security Measures

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers
• AES-256 encryption for sensitive data stored in our databases (including KYC documents and payment references)
• Passwords stored exclusively as salted cryptographic hashes — never in recoverable plain text
• Multi-factor authentication (MFA) available and recommended for all player accounts
• Intrusion detection and prevention systems (IDPS) monitoring all network traffic 24/7
• Regular third-party penetration testing of our platform infrastructure
• Strict access controls — only authorised staff with a verified business need can access personal data
• All staff access to personal data logged and audited

5.2 Data Retention Periods

jeedbaji retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply:

5.3 Data Breach Response

In the event that jeedbaji becomes aware of a data security breach that is likely to result in a risk to your rights and freedoms, we will notify affected players without undue delay, providing a description of the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures taken or proposed to address the breach. We will also take immediate technical steps to contain the breach and prevent further unauthorised access.

6. Your Privacy Rights

As a player on jeedbaji, you have a number of rights in relation to the personal data we hold about you. We are committed to facilitating the exercise of these rights in a timely and straightforward manner. To exercise any of the rights described below, please contact our Data Protection team at support@jeedbaji with the subject line "Data Rights Request".

6.1 Verifying Your Identity

To protect your privacy, jeedbaji will verify your identity before acting on any data rights request. You will be asked to confirm identifying information that matches your account record. We will never action a data rights request from an unverified source.

6.2 Response Timeframe

jeedbaji will respond to all data rights requests within 30 calendar days of receipt of a verified request. In cases of complexity or high volume of requests, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

7. Children's Privacy

jeedbaji is strictly an adult platform intended for persons aged 18 years and above. We do not knowingly collect, process, or store personal data from any individual under the age of 18. Our registration process requires all applicants to confirm their date of birth, and we conduct mandatory KYC age verification on all accounts before permitting withdrawals or bonus claims.

7.1 Underage Registration Detection

If jeedbaji discovers or is informed that a registered account belongs to a person under 18 years of age, the account will be immediately suspended, all personal data associated with that account will be securely deleted (except where retention is required by law), all winnings will be voided, and deposits will be returned to the original payment method after verification of payment ownership. We will also take steps to prevent the individual from re-registering on jeedbaji.

7.2 Parental Notification

If you are a parent or guardian and you believe that a minor in your care has registered an account on jeedbaji, please contact our support team immediately at support@jeedbaji. We will investigate the matter promptly and take all appropriate action in accordance with our child protection obligations.

8. Policy Updates & Contact

jeedbaji reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, regulatory guidance, and the services we offer. When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via email or in-platform notification.

8.1 Continued Use as Acceptance

Your continued use of jeedbaji following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you must stop using the platform and request account closure. We encourage you to review this Privacy Policy each time you visit jeedbaji to stay informed of how we protect your personal data.

8.2 How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data jeedbaji holds about you, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: support@jeedbaji (plain text — not a clickable link)
• Subject Line: "Privacy Enquiry" or "Data Rights Request"
• Response Time: Within 2 business days for general enquiries; within 30 days for formal data rights requests
• Business Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

8.3 Complaints

If you are not satisfied with how jeedbaji has handled your personal data or responded to your data rights request, you have the right to escalate your complaint through our formal internal complaints procedure by emailing support@jeedbaji with the subject line "Formal Privacy Complaint". We will acknowledge your complaint within 5 business days and provide a substantive response within 30 days.